Shipping Policy

HazGuard Gear is committed to the secure and expeditious delivery of HazGuard Gear products. All orders are dispatched from ur primary fulfillment center located in Arizona, USA. The provisions set forth herein govern shipping methodologies and associated obligations.

Shipping Charges

Shipping charges are calculated and displayed at checkout. The final amount shall be presented for review and acceptance prior to transaction completion.
HazGuard Gear engages the services of established common carriers, including but not limited to United Parcel Service (UPS), Federal Express (FedEx), and the United States Postal Service (USPS).

Order Processing Protocol

• Orders placed before 1:00 PM Eastern Time on business days (Monday through Friday, excluding federally observed holidays) are typically processed and shipped the same day.
• Orders placed after 1:00 PM Eastern Time, or during weekends or holidays, will be processed on the next business day.
• In the event of inventory unavailability for any item, the entire order may be held until complete, unless the purchaser requests partial shipment in writing to support personnel.

Geographic Scope of Fulfillment

• Domestic Fulfillment: Includes all fifty states, the District of Columbia, U.S. territories (Puerto Rico, Guam, U.S. Virgin Islands), Post Office Boxes, and APO/FPO addresses. Additional handling fees may apply to non-contiguous regions.
• International Fulfillment: Limited to pre-approved destinations. Customers must contact support for eligibility and cost estimates. Purchasers are solely responsible for all customs duties, taxes, tariffs, and brokerage fees. HazGuard Gear assumes no liability for shipments delayed, seized, or rejected by customs authorities.

Order Tracking

Upon shipment, if tracked, customers will receive an email containing a tracking number and a direct link to the carrier’s tracking portal. If not received within 24 hours, please check spam/junk folders or contact support.

Damaged, Defective, or Lost Shipments

• Damaged or Incorrect Items: Inspect shipments immediately upon receipt. Claims, including photographic evidence, must be submitted to support@hazguardgear.com within 48 hours of delivery to qualify for replacement or refund.
• Lost Shipments: Upon carrier confirmation of loss, HazGuard Gear will file a claim and, at its discretion, issue a replacement or full refund.